What Are Hard Tactics?
What Are Hard Tactics? Hard tactics include “exchange,” “legitimating,” “pressure,” “assertiveness,” “upward appeal” and “coalitions.” These behaviors are perceived as more forceful and push the person to comply. … Soft tactics include “personal appeal,” “consultation,” “inspirational appeal,” “ingratiation” and “rational persuasion.” What are the 9 influence tactics? The 9 influence tactics are legitimacy, rational persuasion,