How Do You Show Empathy To A Customer?

How Do You Show Empathy To A Customer? Read and listen carefully. … Repeat and confirm. … Use meaningful key phrases. … Let them vent. … Stay positive and be patient. … Always be respectful. … Let the customer feel cared for. How do you empathy customers examples? “If I am understanding correctly…” a) clarify

What Are Some Empathetic Statements?

What Are Some Empathetic Statements? “If I am understanding correctly…” … “I would feel X too in that situation” … “You’re right” … “I’m sorry you’ve had to deal with this…” … “I’ve experienced this issue recently too” … “Thank you for getting in touch about this” What are empathetic sentences? Empathetic sentence example People